Prestons Kitchens Reviews 

356
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers warmly praise the knowledgeable design team for working closely with them to create beautiful, practical, and functional kitchen layouts. Consumers also appreciate the premium quality of the products and the supportive guidance provided during every step of the planning process. People frequently point out the professional installation teams and the smooth, well-coordinated project management from start to finish. Reviewers note that the fitters are exceptionally polite, keep everything clean and tidy, and remain meticulous with their craftsmanship. The aftercare service is additionally described as outstanding, ensuring that any questions or minor needs are handled efficiently.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and friendly service from showroom... See more

Product

Consumers find product to be positive, highlighting stunning German kitchen designs that feel premium and... See more

Service

Clients share positive opinions on service, highlighting that the entire process from initial design to... See more

Quality

Users consistently express appreciation for the high quality of the kitchens and professional installation... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy and wonderful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We really enjoyed choosing and planning our kitchen with Prestons. All the staff were most helpful and friendly, from the showroom to the designers to the fitters. We felt all our needs and wants... See more

Company replied

Rated 5 out of 5 stars

The showroom has some beautiful kitchens on display and the design team are welcoming and very helpful. In particular Matt worked with us closely and really accepted the design brief. We were never ru... See more

Rated 5 out of 5 stars

From first setting foot in their magnificent showroom in Leeds the service has been fabulous! Beautiful kitchen choices, worktops and appliances. Matt and Natalie as designers are so well informed and... See more

Rated 5 out of 5 stars

We knew we wanted a German kitchen because I've had them before and their quality is unmatched. After our first initial showroom visit, Mark sat us down and we discussed designs and styles and... See more


Company details

  1. Kitchen supply shop
  2. Building design company
  3. Interior Fitting Contractor
  4. Kitchen Furniture Shop
  5. Kitchen Renovator
  6. Remodeller

Written by the company

Your kitchen is the heart of your home – where meals are shared, families gather, and everyday life unfolds. That’s why it deserves to be designed with enduring quality, practicality, and purpose. For over 40 years, Prestons Kitchens has brought the precision of German engineering to UK homes at an attainable price, creating spaces where quality and value meet. Our approach is entirely personal. From your first visit, we take the time to understand how you live – your family routines, cooking habits, and the details that make your home unique. Using advanced 360° virtual reality software, our designers craft multiple bespoke concepts tailored precisely to your lifestyle, taste, and budget. Every Prestons kitchen is built from exceptional materials and assembled with absolute precision – not flat-packed, but rigid-built in one of Europe’s leading factories. The result is a kitchen designed to perform seamlessly for decades, not years. We believe that true quality and fair value should go hand in hand. For as little as £6,995, you’ll experience expert design, honest craftsmanship, and the dedicated personal service that makes Prestons Kitchens truly different.


Contact info

4.9

Excellent

TrustScore 5 out of 5

356 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(356)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Preston Kitchen team…

Great service from Preston Kitchen team at Huddersfield. Elliot was knowledgeable and gave us a design which was not only cost effective but practical. We did experience a problem with our fitter accidently using the wrong panel and Jordan from the aftercare team was amazing to replacing the panel and delivering it to our doorstep within 3weeks. I would definitely recommend Preston Kitchens to anyone who is considering buying a kitchen.

28 July 2026
Unprompted review
Prestons Kitchens logo

Reply from Prestons Kitchens

Thank you so much for sharing such a wonderful review. We’re truly delighted to hear how pleased you are with your experience, and it means a great deal to us to know the team delivered a service you felt confident recommending. Your kind words are sincerely appreciated, and it’s been a pleasure being part of your kitchen journey.

Rated 5 out of 5 stars

Recently got my entire kitchen done by…

Recently got my entire kitchen done by Preston kitchens. I can gladly say that I am very proud of ny new kitchen and the work done. The fitters were fast and precise making our kitchen great. It was an easy and wonderful experience that I definitely recommend. Made a stressful job, very easy. A very big thank you to Preston kitchens.

2 September 2026
Unprompted review
Prestons Kitchens logo

Reply from Prestons Kitchens

Thank you so much for sharing such a wonderful review, it truly means a great deal to us to hear how positive your experience was from start to finish.
We’re absolutely delighted that you’re so proud of your new kitchen.
Hearing that everything felt easy and enjoyable, especially during what can often be a demanding project, is exactly the experience we aim to deliver. we’re grateful for the trust you placed in Preston's Kitchens.

Thank you again for your kind words, it’s been a pleasure being part of your kitchen journey.

Best wishes,
Preston's Kitchens

Rated 5 out of 5 stars

A great experience from start to finish.

We really enjoyed choosing and planning our kitchen with Prestons. All the staff were most helpful and friendly, from the showroom to the designers to the fitters.
We felt all our needs and wants from a kitchen were listened to, understood and accommodate.
Prestons helped us create a great space which is practical and perfect for family cooking and hosting.
We really had no idea what we wanted oir kitchen design to look like but after been guided through the process we are really happy with final product.
We would recommend Prestons 100%

20 October 2025
Unprompted review
Prestons Kitchens logo

Reply from Prestons Kitchens

Thank you so much for your lovely review. We’re delighted to hear that you felt supported throughout the whole process and that your new kitchen has become such a practical, welcoming space for your family.

It means a great deal to know the team listened, guided you well, and helped you achieve a design you’re truly happy with. Your recommendation is genuinely appreciated.

Thank you for choosing Preston’s, it’s been a pleasure bringing your kitchen to life.

Best wishes,
Preston’s Kitchens

Rated 5 out of 5 stars

Outstanding quality and service

From our first visit to the showroom to the final fitting, our experience with Prestons Kitchens was great. The design team was helpful, friendly, and listened to all our ideas without any sales pressure, they were happy to adjust plans until we were completely satisfied with the design. We were especially impressed by the quality of the trades; the fitters, electricians, and plumbers were highly professional, clean and tidy, and meticulous with their work. We absolutely love our new kitchen; everything is in just the right place and has put the pleasure back into cooking.

9 June 2026
Unprompted review
Prestons Kitchens logo

Reply from Prestons Kitchens

Thank you so much for taking the time to share such a thoughtful and generous review. Your feedback is truly appreciated, and we’re delighted to hear that your experience with us was so positive from beginning to end.

We’re so pleased to know that the design team made the process enjoyable and pressure‑free, and that working through your ideas together led to a design you felt completely confident in. It’s also wonderful to hear how impressed you were with the quality of the trades; their professionalism, tidiness and meticulous approach are exactly what we aim for on every project.

We’re absolutely thrilled that your new kitchen has brought the pleasure back into cooking.

Thank you again for choosing Preston’s, we’ve genuinely loved being part of your kitchen journey.

Best wishes,
Preston’s Kitchens

Rated 5 out of 5 stars

WOW WOW WOW I CANNOT EXPRESS HOW…

WOW WOW WOW I CANNOT EXPRESS HOW IMPRESSED I WAS WITH THIS COMPANY.FROM CHOOSING OUR KITCHEN TO THE VERY END BRILLIANT CUSTOMER SERVICE. THE AFTERCARE TEAM PROJECT MANAGER CHARLIE ALLEN WHAT A GENTLEMAN YOU ARE. I RECEIVED EMAILS EVERY DAY ASKING IF I WAS HAPPY WITH PROGRESS(which I definitely was).THE TEAM THAT DID MY KITCHEN, (Electrician,plumber,plasterer and the fitter) ARRIVED ON TIME EVERYDAY WERE POLITE, ALLWAYS ASKING IF I WAS OK WITH THE PLACEMENT OF PRODUCTS,THEY ALL CLEANED UP AFTER THEMSELVES I LITERALLY HAD NOTHING TO DO ABSOLUTELY FANTASTIC I CANNOT THANKYOU ALL ENOUGH. IF YOU ARE THINKING OF REPLACING YOUR KITCHEN PLEASE USE PRESTONS THEY WERE BRILLIANT.

10 August 2026
Unprompted review
Prestons Kitchens logo

Reply from Prestons Kitchens

Thank you so much for sharing such an incredible review. Your kind words truly mean the world to us, and we’re absolutely delighted to hear how impressed you were from start to finish.

We’re so pleased to know the daily updates, the care from Charlie, and the professionalism of every tradesperson helped make your installation smooth, tidy and completely stress‑free. Hearing that the team’s communication, punctuality and attention to detail made such a difference means a great deal.

Thank you again for choosing Preston's, we’ve genuinely loved being part of your kitchen journey.

Best wishes,
Preston's Kitchens

Rated 5 out of 5 stars

A pleasure to buy from!

Kitchen buying can be stressful but was a pleasure to buy from Preston’s.From entering the showroom to design staff and after sales care, the whole team could not have been better. Everybody communicated well, answered any questions promptly and dealt with everything in a friendly , professional manner. I would highly recommend to anyone buying a kitchen.

11 February 2026
Unprompted review
Prestons Kitchens logo

Reply from Prestons Kitchens

Thank you so much for sharing your lovely review. It means a great deal to us to hear that your experience, from entering the showroom, through design, to after‑sales care felt smooth, friendly and stress‑free.

We’re delighted that everything met your expectations and that the team’s communication and support made the whole process easier for you. Knowing you’d highly recommend us is truly appreciated.

Thank you for choosing Preston's. It’s been a real pleasure helping you bring your new kitchen to life.

Best wishes,
Preston's Kitchens

Rated 5 out of 5 stars

Prestons a local independent business

We chose Prestons as they are a local and independent business and after meeting Luke, we felt at ease with the warm customer service. We liked how Luke took the time to sit down with us (multiple times) to go through our design needs, likes & dislikes and draw up a 3D plan. 

When we encountered an issue with some of the pre-installation work, we shared our concerns with Prestons. They introduced us to Charlie, as our Project Manager. He listened and did everything he could to manage the project in the best way possible. He arranged to bring forward some of the work so that our kitchen could be finished swiftly. He came to visit us on site to introduce himself & during the process to make sure everything was being completed to a high standard. He coordinated the team very well & provided excellent customer service.

The electrician (Nick), the plumber (Ricky), Gas fitter (Luke), Johnny, and the kitchen fitters (Matt and Michael) were meticulous, professional and ensured they were punctual and their work was to a high standard. 

We would like to say a big thank you to all involved in completing our kitchen fit - we are very pleased with the final result. 

15 August 2026
Unprompted review
Prestons Kitchens logo

Reply from Prestons Kitchens

Thank you so much for taking the time to share such a thoughtful review. It truly means a great deal to us to hear how positive your experience has been throughout your project.

We’re absolutely delighted that you’re so pleased with the final result. Knowing your new kitchen has met your expectations is incredibly rewarding for the whole team, and we’re grateful you chose Prestons for such an important part of your home.

Thank you again for your kind words and for recognising the effort from everyone involved. It’s been a pleasure supporting you.

Best wishes,
Preston's Kitchens

Rated 5 out of 5 stars

High quality service and kitchen

Excellent service and experience with Preston’s kitchens. From first meeting with Luke who amazed us with his design ideas and really utilised the space we had. No other company came close and Luke gave us amazing storage solutions without overpowering the space with unnecessary cupboards. He worked with our growing family and took time to listen to our needs, constantly changing the design to suit. Stunning options for cupboard doors and we get so many compliments about them.
Luke checked in regularly as we progressed with our build and making tweaks as we went along. Preston’s supplied us with very detailed installation guides and Luke talked us through it all to ensure we could install ourselves.
The after sales team were so helpful, especially when we had some delays in the build and a new baby. They took a lot of stress off us and accommodated our kitchen being in storage a little longer than planned. Communication was excellent, phone calls and emails always followed up quickly and solutions found, ensuring our kitchen was fully functional for our space. Really wonderful company, we chose to travel further to Preston’s kitchens as from that very first meeting the service was outstanding and nothing local compared. We would highly recommend them to anyone and we are so pleased with all the design features which make it perfect for our family.

13 August 2026
Unprompted review
Prestons Kitchens logo

Reply from Prestons Kitchens

Thank you so much for leaving us such a wonderful review. We’re delighted to hear how pleased you are with your experience, and it’s fantastic to know the design features and storage solutions have worked so well for your family.

Enjoy your new kitchen. It has been a pleasure to support you throughout your project, and we truly appreciate you choosing to travel to us.

Best wishes,
Preston's Kitchens

Rated 5 out of 5 stars

Prestons really are quality at affordable prices

We are so pleased with the quality of our kitchen and the quality of the customer service we recieved throughout.

We thought a German Kitchen was completely out of our price range but actually it was by far the cheapest quote we got! We had bought our firsy home and knew we wanted to replace the kitchen as this would be one of the rooms we would use the most. However, after moving costs etc we didn't have a huge budget.

From the very start Mark and Luke listened to us about what we wanted and what our budget was. Unlike other companies, Prestons stuck with our budget and designed up. Luke, our designer, gave us multiple different designs some traditional and some way out there with things we never would have considered. Nothing was too much hassle or effort and Luke spent time listening to us and combining designs until we got one we liked and was in our budget.

Communication throughout was excellent. The fitters were friendly, efficient and tidy. We had a few snags as is inevitable when work like this is carried out. Both the fitters and Ollie continued to support until everything was sorted. Often going above and beyond to ensure problems were resolved and we were happy.

The same can be said for the after care team who quickly responded to queries we have made following installation.

We have been so impressed with everything from start to finish. We would highly recommend. Prestons really do deliver quality German kitchens at affordable prices!

Thank you Huddersfield Prestons Team

17 November 2025
Unprompted review
Prestons Kitchens logo

Reply from Prestons Kitchens

Thank you so much for taking the time to share such a thoughtful and detailed review. We’re absolutely delighted to hear how pleased you are with your new kitchen and with the service you received from start to finish.

Your feedback about the design process, communication, fitting team and aftercare truly means a great deal to us. We’re thrilled that your first home now has a kitchen you love, and that we were able to deliver a quality German kitchen at an affordable price while staying within your budget.

Thank you again it genuinely means the world to the whole Preston's Kitchens team.

Kind regards,
Preston's Kitchens

Rated 5 out of 5 stars

Stunning and quality kitchens

Stunning and quality kitchens. You’re always made to feel welcome in stores and it’s a lovely touch that staff offer coffees and teas while you browse.
We had exceptional service from Aron at the Wakefield branch. His product knowledge, patience, and attention to detail made the entire experience feel smooth and easy. Aron listened to what we wanted in our design and offered quality advice. A truly helpful and friendly staff member who represents the company incredibly well.

1 July 2026
Unprompted review
Prestons Kitchens logo

Reply from Prestons Kitchens

Thank you so much for your kind review. We’re really glad to hear you enjoyed your experience with Aron, he’ll be thrilled to know his product knowledge and support made such a positive impact.

We truly appreciate you taking the time to share your feedback.

kind regards
Preston's Kitchens

Rated 5 out of 5 stars

Prestons Kitchens is a bit different…

Prestons Kitchens is a bit different from other kitchen suppliers. It is a relatively small UK company supplying kitchens from a huge German manufacturer. We liked the quality and style of the kitchens in the Leeds showroom so thought we would try a design from them. Mark the designer came up with several alternative plans and a competitive price so we decided to pay a depost and go ahead. We then had a few meetings with him to hone the design and details. There was no rush and he came up with lots of ideas we hadn't had from other companies. A fitting date was arranged which we needed to change. Not a problem. The phone was always answered by someone who knew who we were and could sort things out. Gary the fitter was so careful and took two days to make a beautiful job. The worktops were fitted by Al Murad just over a week after. It was good to be able to visit them and choose a pattern after seeing big slabs. Charlie took care of organising dates and kept us informed all the way through. I definitely recommend Prestons. They are small enough to work as a team and give a personal touch. The kitchen design and installation is really good, probably helped by the regular training Prestons team get at the German factory. Everything fits together perfectly and our kitchen looks just as good as the showroom ones.

28 July 2026
Unprompted review
Prestons Kitchens logo

Reply from Prestons Kitchens

Thank you so much for taking the time to write this kind review. We are delighted you are pleased with the service you encountered and that we were able to help bring your dream kitchen to life.

We’re glad the final design was exactly what you wished for, and it’s wonderful to hear that any problems you came across during your journey were dealt with efficiently.

We wish you all the best for the future.

Kind regards,
Preston's Kitchens

Rated 5 out of 5 stars

Fabulous experience with Preston’s…

Fabulous experience with Preston’s kitchens. Kitchen designer Mark was very understanding and helpful creating exactly what we wanted. Kitchen was delivered carefully and efficiently, the fitters were exceptional installing all the units and appliances. The finished kitchen looks stunning and appears to be very good quality.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Prestons Kitchens are an excellent…

Prestons Kitchens are an excellent company to deal with from the first meeting to design the kitchen of your dreams to their after sales service even 3 years after fit a problem occurred and Prestons dealt with the Company providing work top to get the exchange sorted and sending their electrician as well. I will always recommend this company. Thank you all at Prestons

22 July 2026
Unprompted review
Rated 5 out of 5 stars

The best team giving high quality experience

We’ve had the pleasure of working with the wonderful team at Preston’s for our dream kitchen, and we honestly couldn’t be happier.

From the very beginning, the experience felt so much more personal than the larger kitchen companies. They have that lovely boutique feel while offering the same high-quality Nobilia kitchens. Every single person we dealt with was approachable, knowledgeable and genuinely wanted to help. You never felt like just another customer.

We actually first came to the showroom to look at sliding doors from Express Bifolds, but we were completely taken aback by Preston’s beautiful kitchen displays. After chatting to the team, we were sold. Their passion, friendliness and attention to detail really stood out.

The whole process, from the initial design right through to the aftercare, has been faultless. We had a couple of very minor alignment issues after installation, and Charlie from the aftercare team was brilliant. He arranged everything promptly, kept us updated throughout, and made sure everything was put right. It made such a difference knowing someone was on top of it.

We also asked our designer Matt countless questions along the way (including the best way to clean and look after the cabinets!), and he was always happy to help and quick to respond. Nothing ever felt like too much trouble.

We’re genuinely so happy with our kitchen and the service we received. We’ve already recommended Preston’s to so many friends and family, and if we ever moved house and needed another kitchen, we wouldn’t even think about going anywhere else.

Thank you to everyone at Preston’s for helping create our dream kitchen.

Farah & Shah

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Quality kitchen, and excellent staff

Was well organised from looking, to ordering and selecting kitchen.
Followed by project team arranging trade people.

My new kitchen is now fitted and looks lovely.

The quality of the kitchen is superior to other kitchens on the market.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Kitchen design with Aron was amazing

We were unfortunately unable to proceed with our kitchen due to other expensive remedial works (no fault of Prestons). However, the service we received from the team was ace, particularly from our kitchen designer Aron. Aron was extremely helpful and friendly, he took the time to design 3 fabulous concepts for us to go through during our appointment. He'd taken into account our numerous requirements/preferences and we were blown over by the perfect design. Prestons went out of their way to make us feel comfortable on site (seating/beverages etc), we were there for 3 hours! It was overall a very pleasant experience and we're sad to not be continuing the process with Aron.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Prestons have been amazing

I really didn't think I could afford a German kitchen but after having a chat then a design consultation I was shocked at how they came up with the kitchen I wanted within my budget. I ordered immediately. They have been great at keeping in touch with me and delivering on all their promises. Highly recommended

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality and service. Thank you Prestons!

This is the first time we have used Prestons after a number of family and friends recommending them and we couldn't be happier! From our first visit to the showroom in Huddersfield Luke made us feel welcome and dedicated as much time as we needed to go through design ideas and options. He stayed late to accommodate our working schedules and kept us informed throughout the design process.

Once we had agreed a design and we were handed on to the aftercare team Charlie was exceptional! He project managed everything for us. Visiting us regularly throughout the install to make sure we were happy with progress and the quality of work. Again, nothing was ever too much trouble. He ensured a stress free install and now we have a beautiful kitchen which I have no doubt will last us many years.

The quality of the kitchen units is stunning and all the appliances provided are very good quality. Massive thankyou to the team and I would not hesitate to use them again in the future.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Faultless customer service and great product

Recommend to anyone, absolutely faultless. From the moment we walked in, they were very knowledgeable and helpful all the way through. And the quality of the kitchen product feels premium/luxury too. Shout out to the teams at Stockport and Huddersfield, they took the time to understand what we wanted from a kitchen to guide us nd give us confidence through the design stage.

One highlight for me is the customer service, all queries were answered quickly and in depth, really appreciate it team. Thank you.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Prestons Kitchen Purchase and Install 2026

We ordered our kitchen from Prestons earlier this year and the experience has been first class the whole journey. The order was handled efficiently and communication on delivery and installation timescales was first class.
Our installation took about 2 weeks and was very well coordinated by Bryce our designated project manager. All tradesmen used on the install - the electrician, the plumber, the plasterer and Luke the fitter were great. Considerate in their work and first rate at their designated skills/tasks.
Thank you for everything - we are very pleased with the final product and installation.
100% recommend Prestons and their team.

9 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look